Technical Services - Office (DocuCare) Level 1
Once selected, you should be eligible for the pass-through Drug Test and Background Test
Driving a personal vehicle will be required (Driving required - 25% to 50%).
Role:
Technical Services - Office (DocuCare) Level 1
Location:
Salem VA 24153
Contract Duration:
12 Months (Possibility of extension)
Shift Hours:
Monday to Friday 8:
00 am to 5:
00 pm
Essential Functions:
-
SKILLS:
Experience:
Experience in a Customer Service environment (minimum 1 year)
EDUCATION:
Minimum High School diploma or equivalent
EDUCATION VERIFICATION:
Yes
Metasys Technologies is an equal-opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Estimated Salary: $20 to $28 per hour based on qualifications.
Driving a personal vehicle will be required (Driving required - 25% to 50%).
Role:
Technical Services - Office (DocuCare) Level 1
Location:
Salem VA 24153
Contract Duration:
12 Months (Possibility of extension)
Shift Hours:
Monday to Friday 8:
00 am to 5:
00 pm
Essential Functions:
-
- Possesses skills and competencies to deliver basic contracted customer requirements (including copying, faxing, printing, and scanning functions)
- Tasks and activities are defined and routine - Point of contact for equipment support and service
- Perform basic equipment problem diagnosis
- Clean and maintain office equipment as needed
- Replace operator-accessible parts and consumables
- Maintain appropriate supply inventory
- Maintain the agreed-upon level of uptime for the copier fleet
- Collect and submit meter reads
- Track and coordinate the Move/Add/Change (MAC) of office equipment/assets
- Point of contact for equipment removal/delivery
- Point of contact to receive and electronically log customer jobs
- Apply asset tags to office equipment and update the database
- Process and distribute incoming and outgoing faxes, log for billing purposes
- Ability to lift up to 50 pounds
SKILLS:
- Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.)
- Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks
- Able to demonstrate ability to send and receive email; -- Find, open, and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer
- Able to demonstrate use of Basic Math skills (division, multiplication, percentages)
- Able to demonstrate business maturity and professionalism
Experience:
Experience in a Customer Service environment (minimum 1 year)
EDUCATION:
Minimum High School diploma or equivalent
EDUCATION VERIFICATION:
Yes
Metasys Technologies is an equal-opportunity employer
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.Estimated Salary: $20 to $28 per hour based on qualifications.
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